Before I even step foot in Walmart, I ask the Lord to cover my day. I’m not the type to walk in with an attitude—I smile, I greet, I do my job. But every now and then, somebody walks in like they’re auditioning for a role in “Let Me Test Her Patience.”
One Saturday evening, a man around 41 walks up to my register. His total? $4.68. He hands me a $5 bill and 68 cents in Canadian coins. Now listen—everybody and their 4-year-old knows we don’t take Canadian money in the U.S. So, I say, “Sir, we don’t take Canadian coins.” He hits me with, “WHY? Where’s the sign that says that?”
I told him, “Ain’t no sign. We just don’t take Canadian money.” I finish the transaction out of the $5, and he suddenly wants a refund. I asked him why? He says because I want to know where is the sign that says no Canadian money. This thang clearly wanted to argue with me. So, I said well in order to get your money back I will have to call a CSM. He was like call em then. Because he didn’t like how I said it. Said I wasn’t “professional.” Mr. Sir Man, ** didn’t say all that LOL* what other way is there to say “we don’t take Canadian money”?
My CSM, comes over. He doesn’t want to talk to her. She tried to talk to him but he gon say. I don’t want to speak to YOU, I WANT TO SPEAK TO SOMEONE HIGHER!!!! So here comes our Assistant Manager. And this man tells him that I wasn’t professional. Says he used to work for Walmart. Well then, sir—you should know the policy!
He refused to sign the refund slip. Tried to snatch the money from my hand. But I held firm. I knew if he acted out, everything he said about me would crumble. So, he took the money politely and walked away. But I could feel that he wanted to snatch it so bad. I was cracking up in my mind!
💭 My Question to You:
Why do some folks take “NO” so personally? Like the rule was made just for them. Do you feel like you’re always right when you’re out in public—at a store, restaurant, wherever?
Inside the mind of cree 